TERMS & CONDITIONS

These terms and conditions will help keep our website a safe place to purchase and define the full extent of any agreement reached between the customer and CINCO ~ Clipbards in relation to this website and our store.

Product and Content Information:
CINCO ~ Clipbards will do everything possible so that the information presented does not contain typographical errors, and will be quickly corrected whenever they occur. If you purchase a product that has different characteristics to those presented online, you have the right to terminate the purchase contract, when claimed within 15 days after receiving the product in question.

CINCO ~ Clipbards will do everything possible to satisfy all the products ordered, but it is possible that, in certain cases and due to causes difficult to control by CINCO ~ Clipbards, such as human errors or incidents in the computer systems, it is not possible to provide any of the ordered products. If any product is not available after placing the order, you will be notified by email or telephone. At that time you will be presented with the possibility to cancel the order with the respective refund, if you have already made the respective payment. You will also be presented with the possibility of exchanging for another product (s) to your liking, making the appropriate adjustment to the final order value (if any).

All information on prices, products, specifications, promotional actions and services may be changed at any time by CINCO ~ Clipbards.
CINCO ~ Clipbards reserves the right to modify at any time the information and commercial offer presented on: products, prices, promotions, commercial conditions and services.

In the event of the occurrence of a computer, manual, technical, or other error, which causes a substantial change not anticipated by CINCO ~ Clipbards in the sale price to the public, in such a way that it becomes exorbitant or manifestly insignificant, the request purchase will be considered invalid and void, and the amount already paid by the customer will be refunded.

Some of the product images presented on the website, as well as their content, are merely illustrative. This situation occurs when there are no significant discrepancies between the product image and the product sent to the customer. In other cases and whenever necessary (for example, in the event of an aesthetic defect in the product), the product image shown will correspond to the product sent to the customer.

Payment of orders:
You will be able to pay for orders using the payment methods we have available. You can consult them at https://cincoclipboards.pt/payments-shipping.
After ordering the model CINCO ~ Clipboards will do everything possible to send the model as soon as possible to the email indicated on the form and the model will be reviewed until customer satisfaction. After awarding the model and sending proof of payment to our available contacts, product production will begin. We reserve the right to refuse new orders / delete the account / ban the link address to anyone who visibly abuses this system (example: placing an order and requesting new models without making any type of purchase).

Delivery and Shipping:
After payment confirmation, CINCO ~ Clipboards starts the production of the product, which may take up to 3 to 8 working days to receive at the address indicated by the customer.
Our shipments are made through CTT or CTT express (depending on the weight of the order).
The delivery process can be followed through a tracking number that is sent to you via email when the order is shipped.

Shipping costs and delivery times:
Normally, our orders are delivered the next business day after shipping in mainland Portugal. In the case of shipments to the Autonomous Regions, this period may be 3 to 5 working days. International orders can reach 15 working days.
However, these estimated deadlines may suffer occasional delays by CTT, unrelated to CINCO ~ Clipboards.

You can consult our table of shipping costs here: https://cincoclipboards.pt/payments-shipping.

Returned orders:
In the event that the order is returned to us after shipping due to incomplete or incorrect address, or failure to pick it up from CTT after attempting to deliver it, the customer will be charged the costs of reshipping, in accordance with table in force of CTT.

Production details:
CINCO ~ Clipboards is not responsible for any type of graphic errors present in the model after its confirmation, being the responsibility of whoever approved it. The costs of eventual new production are at the customer’s expense. The colors may be different between the physical print and the model shown digitally.

Payment options:
The payment methods available on our website are as follows:

      – ATM: Payment is made at an ATM or homebanking service, through the entity and reference provided at the time of purchase.
      – MYway transfer: Payment is made through the MBway indicated after confirming the model. You will have to send proof of payment to our email geral@cincoclipboards.pt, also indicating the name of the order. You can consult them at https://cincoclipboards.pt/payments-shipping.

Return or exchange of products:
You can return the product within a maximum period of 15 days, if the product arrives with damage or defects, a situation that should be reported as soon as possible. You should send an email to geral@cincoclipboards.pt, indicating the reasons for returning the article by attaching photos as proof of the product defect. You must inform if you intend to exchange for a similar product or refund the amount.

You should pay attention to the following:
Returns of products that show damage or defects visibly caused by misuse of the product will not be accepted.

Privacy and Security
You can consult here our Privacy Policy and Cookies Policy.

Updated on 20-02-2021.